Norwalk Transit System (NTS) is committed to ensuring that no person is excluded from participation in, or denied the benefits of its programs and/or services on the basis of race, color or national origin in accordance with Title VI of the Civil Rights Act of 1964, as amended (“Title VI”). In addition to Title VI, NTS also prohibits discrimination based on sex, age or disability.
Any person who believes he or she has been subjected to discrimination under Title VI can file a complaint with NTS*. For more information on Norwalk Transit System’s Civil Rights Program, and the procedures to file a complaint, contact:
Norwalk Transit System
12650 E. Imperial Hwy., Norwalk, CA 90650
Phone: (562) 929-5550
In the event your complaint isn’t resolved, you can also file a complaint with Federal Transit Administration (FTA) Office of Civil Rights:
FTA Office of Civil Rights
East Building, 5th Floor - TCR
1200 New Jersey Ave. SE, Washington, D.C. 20590
FTA Toll-free Assistance Line
*Complaints must be filed within 180 days of the alleged act of discrimination.
Haga clic aqui [PDF] para obtener esta informacion en Espanol.
Please see links below for the complaint form and additional information on how to file a complaint.