Public Safety

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Description of Activities

Protecting the Community

Since its establishment in March of 1989, the City of Norwalk Department of Public Safety has evolved into a model for cities and law enforcement agencies throughout the country.

The Department of Public Safety was developed in order to establish the concept of community-based law enforcement services and to channel the efforts of community, law enforcement, education, probation, prosecution, courts, and social services towards a common objective. The goal of the City, in developing the Department of Public Safety, was to find effective solutions to neighborhood concerns of crime, vandalism, gang activity, juvenile delinquency, narcotics activity, and the general "quality of life" issues in the Community.

Public Safety Director 2018
Grissel Chavez
Director, Public Safety

Through a unique and progressive mix of services, inter-agency partnerships, and community support and cooperation, the Department of Public Safety regularly resolves many neighborhood issues before they require a law enforcement response.

The Department provides residents and business owner’s access to public safety and law enforcement programs and services. Public Safety Officers (PSOs) respond to requests for safety services and information, handle municipal code enforcement, parking enforcement, conduct high-visibility patrols of the City's parks, facilities, neighborhoods, and the commercial and business areas. PSOs also conduct informational outreach to the Community on public safety matters. A comprehensive listing of services available is provided in this web page.

Public Safety Programs

Please contact the Department of Public Safety at (562) 929-5732, should you require any of the following services or have any questions regarding the Department of Public Safety and its functions. You can also click on the highlighted links below to obtain more information regarding the following areas of service:

  • Field Patrol Services
  • Community Safety Partnership
  • Office of Emergency Management
  • Citation Information
  • Youth Intervention Services

Facility Information

Public Safety Office

12700 Norwalk Blvd. Room 15

Norwalk, CA 90650

PHONE: (562) 929-5732

FAX: (562) 929-5564


Norwalk Sheriff’s Department

12335 Civic Center Drive

Norwalk, CA 90650

PHONE: (562) 863-8711








Call Center

7:00 a.m. to 10:00 p.m.

7:00 a.m. to 10:00 p.m.

8:00 a.m. to 10:00 p.m.

9:00 a.m. to 9:00 p.m.

Office (Walk-ins)

7:00 am -7:00pm

7:00 am -7:00pm

8:00 am -7:00pm

9:00 am -7:00pm

Citation Payments

(Walk-Ins Only)

Room 5

8:00 a.m. to 6:00 p.m.


8:00 to 5:00pm

(Closed every other Friday As indicated in Community Event Calendar)



Norwalk Sheriff’s Station

24 hours

24 hours

24 hours

24 hours


L.A. Crimestoppers

crimestoppers2In an effort to prevent and reduce crime, the Los Angeles Regional Crime Stoppers program was created by partnering with members of the community, law enforcement, and media in offering anonymity and cash rewards to anyone providing information leading to an arrest, resulting in safer communities.

Crime Stoppers encourages members of the community to assist local law enforcement agencies in the fight against crime by overcoming the two key elements that inhibit community involvement: fear and apathy.

Crime Stoppers uses a three part approach to solving crimes. The first part of the program is to empower the community by providing a safe way to report criminal activity. Secondly, Crime Stoppers partners with all forms of media in the Los Angeles region to inform the community on how to anonymously report crimes. Law Enforcement is the final part of the triangle in which they will follow-up on tips from community members.

To report any criminal activity anonymously, please visit or call 1-800-222-TIPS (8477). 

Megan's Law [PDF]





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