Service Requests

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The City of Norwalk Public Services Department is responsible for maintaining publicly owned properties, rights-of-ways, and to maintain their physical integrity and cleanliness to ensure the safety of the public. As a means to better serve you, the City has created the below service request options so you can submit your requests electronically.

Government 2.0 App

To enhance reporting options for individuals, you can utilize the free mobile App, Government 2.0 by Dreambox Creations on your Smartphone to submit requests and issues that need to be addressed. This App allows you to send us a photo of your concern and provides us an accurate location of the area. You may download this app on iTunes or Google Play.

Work Order System

To enhance reporting options for individuals, you can utilize the free online request for service website to submit issues that need to be addressed. You can attach a photo for a more descriptive request. Click here to request service.

You may also contact the Public Services Department by phone at (562) 929-5511, or by email at  Thank you for letting the Public Services Department be of service to you! If we may be of further assistance, please contact us. Let us know how we are doing. We also welcome your feedback by calling or emailing us!

Public Services Department Administrative Offices
12650 E. Imperial Highway
Norwalk, CA 90650
Phone: (562) 929-5511
Fax: (562) 929-5503

Monday through Thursday, 6:00 a.m. to 6:00 p.m.
Every other Friday, 6:00 a.m. to 5:00 p.m.

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