Water Shut-off information

Press Enter to show all options, press Tab go to next option

Payment arrangements can be made by filling out the form at the bottom of this page or contacting our office at                    (562) 929-5766. Note:  During periods of high volumes of calls it is recommended to fill out the form below.

All payment arrangements are for 60 days beginning from the original scheduled shut-off date.  Below is a table with the due dates for all Norwalk Municipal Water accounts and the due dates for payment arrangements. 

If you would like more information regarding payment arrangements and shut-off policies please click on the link below to review our SB 998 shut-off policy and information on contesting your bill.


FY20 Water shut off

Water Shut-off Policy English [PDF]   Water Shut-off Policy Chinese [PDF]   Water Shut-off Policy Korean [PDF]

Water Shut-off Policy Spanish [PDF]  Water Shut-off Policy Tagalog [PDF]  Water Shut-off Policy Vietnamese [PDF]


Number of shut-offs: 0

Reporting period: January 1st through April 30th 2020



  1. To receive a copy of your submission, please fill out your email address below and submit.

Please resolve the captcha.

View Full Site